Terms + Privacy

Last updated: June 15, 2020

Privacy Policy

The Intrax Privacy Policy applies to the websites and mobile applications operated by Intrax, Inc. and its affiliated businesses and brands. The Intrax Privacy Policy encompasses both Data Privacy and Cookie usage. It is intended to apply uniformly around the globe wherever Intrax does business. For the purposes of this policy and supporting documentation, Intrax shall mean: International Training and Exchange, Inc, and its wholly owned subsidiaries and named affiliates. You should not assume that the Intrax Privacy Policy extends to websites that are not directly owned and operated by Intrax.

This privacy policy was updated on June 15, 2020.

Guiding Principles

Intrax uses these principles to guide us in respecting your privacy on our websites:

  • Your personal information is used to engage in a relationship between you, Intrax and/or our designated affiliates and partners.
  • We believe you share information with us for a purpose. We will use your personal information in ways that are consistent with your request.
  • We understand that your interests and goals may change. We will make it possible for you to tell us about these changes, and we will respect those changes.
  • We accept that you are entitled to a clear description of what types of information we collect directly or indirectly from you and what we do with it and have detailed that information in our Privacy Policy.
  • We understand that the legal framework for protecting your privacy is important to both of us, and we regularly update our policies and practices to comply with applicable data protection laws and regulations, including the E.U.’s General Data Protection Regulation.
  • We try to make it easy for you to raise privacy or data protection questions or concerns directly to someone who can address your concern and/or implement corrective action.
  • We will use commercially reasonable measures in our systems and business processes to protect your personal information from misuse and provide you with a mechanism to opt out of future uses.

Policy Acceptance

Your acceptance of these terms.

By using the Intrax website(s), you consent to the Intrax Privacy Policy.

Please address any questions, concerns or comments you have about this policy to:

email: privacy@intraxinc.com
phone: +1.415.434.1221
mail: Intrax, Inc.
Attn: Privacy Officer
600 California Street, 10th Floor
San Francisco, California 94108
United States of America

Data Privacy

Scope

Data Privacy applies to any information collected on any Intrax website or mobile application that you visit. It also applies to information provided by you and collected by us via other methods of interaction with Intrax, including direct marketing campaigns, events, and personal requests for information.

The information we collect may include data you explicitly provide to us (e.g., completing an information request form) as well as implicit information obtained from your interactions with our website (e.g., we may infer interest in one of our programs from the web pages you visit). The information you voluntarily provide us through our websites and applications will be used to respond to your explicit or implied requests. Data Privacy also applies to email “opt-in”requests we receive in association with your email address.

Data Privacy does not apply to the following:

  • information collected by affiliated or third party websites not controlled by Intrax, regardless of whether these sites claim to be Intrax business partners; and/or
  • information collected by third party websites which you accessed via links from an Intrax website.

Intrax will not discriminate against you if you exercise any of your rights discussed herein, such as to have your data deleted, to request access to the personal information that Intrax possesses about you, to request information about what data Intrax has collected about you, or otherwise.

Consent

When you browse an Intrax website we will assume that you have provided consent for collecting, using and disclosing of your personal information in accordance with the Intrax Privacy Policy. If you do not agree to the collection, use and disclosure of your personal information in this way, you should not make use of any Intrax websites.

We may ask you to provide additional consent if we need to use your personal information for purposes not covered by the Intrax Privacy Policy. In particular, we will ask for your consent in collecting information related to your health and to your background check. You are not obliged to provide such consent. If you decide not to provide consent, your access to some website or application activities and/or business offers may be restricted.

If you are of an age where parental consent is required in your country, you must have one of your parents or your guardian review and accept the terms of the Intrax Privacy Policy on your behalf.

When you choose to create a unique user account identity on an Intrax website or application, we will collect personal information necessary for us to maintain and preserve your user identity and information, including your personal login and password credentials, geographical location, language preference and other information we need to provide you with content that is of interest to you.

You may revoke your consent and Intrax will erase your personal information, subject to any legal requirement for Intrax to retain certain information by contacting us at:

email: privacy@intraxinc.com
phone: +1.415.434.1221
mail: Intrax, Inc.
Attn: Privacy Officer
600 California Street, 10th Floor
San Francisco, California 94108
United States of America

In your request you must provide your first and last name and e-mail address associate with your account.  We may request additional information from you if we are unable to verify your identity.  Your authorized agent may make the request for you by submitting the same information and affirming that they are your agent.  We will contact you through your account to verify that a third-person is your authorized agent before providing any information to that person.  We may deny your request if we cannot verify you, or your agent’s, identity.

Information We May Collect

In the Intrax Privacy Policy, your “personal information” means information or pieces of information that allow you to be positively identified. This typically includes information such as your name, address, profile picture, email address, and telephone number, but it may also include other information such as your computer’s IP address, Intrax website pages you visit, your mobile device ID, preferences and information about your lifestyle, hobbies, and interests.

We only collect personal information from you directly when you provide us with personal information or through cookies. For example, you may complete an Information Request form, register for a public event, or initiate an Intrax program application. The types of information we may collect from you directly may include, and these constitute the categories of personal information that Intrax has collected in the twelve (12) months preceding the date of this privacy policy:

  • Name
  • Postal address
  • Telephone number
  • Email address
  • Gender
  • Date of Birth
  • Geographic location
  • Program and location of interest
  • UserID
  • Credit card or other payment details
  • Content, blog/social media posts and/or other content you post on an Intrax website
  • Health-related information
  • Information necessary to check your background
  • Cookies

You may request access to the personal information that Intrax holds about you by contacting us at:

email: privacy@intraxinc.com
phone: +1.415.434.1221
mail: Intrax, Inc.
Attn: Privacy Officer
600 California Street, 10th Floor
San Francisco, California 94108
United States of America

In your request you must provide your first and last name and e-mail address associate with your account.  We may request additional information from you if we are unable to verify your identity.  Your authorized agent may make the request for you by submitting the same information and affirming that they are your agent.  We will contact you through your account to verify that a third-person is your authorized agent before providing any information to that person.  We may deny your request if we cannot verify you, or your agent’s, identity.

Requests Regarding Information Collected by Intrax

Intrax will disclose to you certain information about our collection of your personal information over the 12 months preceding a request.  You may request the following:

  • The categories of personal information we collected about you;
  • The categories of sources for the personal information we collected about you;
  • Our business or commercial purpose for collecting that information;
  • The categories of third parties with whom we share that personal information; and
  • The specific pieces of personal information we collected about you; and
  • If we disclosed your personal information for a business purpose, the personal information categories that each category of recipient obtained.

You may request some or all of this information by contacting us at:

email: privacy@intraxinc.com
phone: +1.415.434.1221
mail: Intrax, Inc.
Attn: Privacy Officer
600 California Street, 10th Floor
San Francisco, California 94108
United States of America

In your request you must provide your first and last name and e-mail address associate with your account. We may request additional information from you if we are unable to verify your identity.  Your authorized agent may make the request for you by submitting the same information and affirming that they are your agent.  We will contact you through your account to verify that a third-person is your authorized agent before providing any information to that person.  We may deny your request if we cannot verify you, or your agent’s, identity.

Cookie Use

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used throughout the online community to improve the user experience, as well as to provide certain information to the owners of the site. Intrax websites may ask you to allow your browser to set various cookies. You may need to configure your browser to allow first-party cookies to be set by the Intrax website to achieve full access to the Intrax website functionality. See the separate Intrax Cookies section for information about specific cookies we set and how we use that information.

How We Use Information

We use information which you provide to us strictly for Intrax business purposes and related communications. We will not sell or otherwise commercially share your information with third-parties without first requesting your explicit consent to such sharing.

Generally, information you provide to us will be used to respond to specific request(s) you have made to us, or in the aggregate form, to help us deliver a better website experience to you on all our websites and to enhance our business efficiency and effectiveness with you. We may use your personal information to:

  • send you information that you have requested
  • respond to your questions or comments
  • evaluate how you use and navigate the Intrax website
  • assess how you respond to various website program and service descriptions
  • analyze the effectiveness of our advertisements and promotions
  • personalize your website experience, as well as evaluate (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you’ve visited it before and what site referred you to specific Intrax website pages
  • make the Intrax websites easier to use and navigate
  • enhance return website visit experience by remembering preferences and/or past decisions
  • collect information about the device you are using to view the Intrax website, such as your IP address or the type of Internet browser you are using, to help us deliver an optimized browsing experience to you and other website visitors
  • contact you regarding programs in which you have expressed interest or that we believe you may be interested in given your past browsing behavior. We will use your personal information for this purpose if you have given consent for such use or you have previously requested such program or service information from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws and/or customary business practices
  • suggest products or services (including those ofrelevant third parties) which we think may be of interest to you
  • offer you the opportunity to take part in competitions and/or promotions
  • request your participation in post-program events and other marketing activities

Where we collect personal information for a specific purpose, we will not keep it any longer than is necessary to respond to your request, unless we are required to retain access to the information for business, legal, or government compliance reasons. In order to protect information from accidental or malicious destruction, when we delete information from our active online servers we may not immediately delete residual copies from our backup servers or remove information from our archive systems. We will utilize manual and automated processes and procedures to ensure that any recovery from back-up operations do not restore data which you have requested us to delete.

Stop Use

At any time, you can tell us to stop making contact with you for one, several or all of our Intrax programs. You can do this in a number of ways including:

  • Utilize the Opt-out or unsubscribe links found in the trailer of email messages, newsletters and other electronic forms of communication.
  • Login to your personal account with us and change your privacy settings to your desired level of communication.
  • Contacting us at:

    email: privacy@intraxinc.com
    phone: +1.415.434.1221
    mail: Intrax, Inc.
    Attn: Privacy Officer
    600 California Street, 10th Floor
    San Francisco, California 94108
    United States of America

After you have told us to stop communicating with you, certain actions you take may be interpreted by us as a change to this request. For example, if you subsequently visit an Intrax website and take some action that re-initiates contact with us, we will assume that you have changed your mind and are again interested in one or more Intrax website program(s) and/or service(s). When you do this, we may initiate various website and off-website forms of communication with you.

Please note that even after a request to stop communicating with you, we may be required by business conditions and/or legal stipulations to maintain an accurate history of our mutual business relationship, and to communicate with you as required by the nature of the existing or historical business relationship.

Information Sharing

We may disclose your personal information to Intrax officers, employees, contractors and/or our agents who are tasked with the responsibility to respond to the specific typeof request you have made. In some cases, we may share your information with 3rd parties who act as our agent or partner. In all instances these agents or partners have agreed to provide the equivalent protection of your personal information as Intrax.

In the prior twelve (12) months, Intrax has only provided your personal information to officers, employees, contractors and/or agents providing services to you, or to third parties who perform services on behalf of Intrax to allow Intrax to maintain and service your account.

Intrax has shared in the prior the twelve (12) months the following data with its officers, directors, contractors and/or agents, or to third parties who perform services on behalf of Intrax the following personal information:

  • Name
  • Postal address
  • Telephone number
  • Email address
  • Gender
  • Date of Birth
  • Geographic location
  • Program and location of interest
  • UserID
  • Credit card or other payment details
  • Content, blog/social media posts and/or other content you post on an Intrax website
  • Health-related information
  • Information necessary to check your background
  • Cookies

We utilize various automated systems to enhance our ability to efficiently and accurately utilize the information you provide to us. Some of these systems are owned and operated by Intrax, while others are “cloud-based” systems leased and/or licensed to Intrax and in which data access is exclusively limited to Intrax-authorized users. In responding to information we collect from you, we may utilize these systems to fulfill information requests, maintain active communications, update marketing campaign information, analyze aggregated market characteristics, provide customer support services, or support other business processes as they relate to the nature of your request.

In the event that Intrax or any part thereof were to undergo any legal re-organization, be sold in part or in whole to a third party, or acquire another business and integrate such existing businesses into a new entity, you agree that any personal information we have about you, whether directly or indirectly provided, may be transferred to that re-organized entity or acquiring third party.

We may disclose personal information if required to do so by law, court order, for the purposes of prevention of fraud or other crime, and/or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Intrax, the various Intrax websites and mobile applications, and/or visitors to the various Intrax websites and mobile applications.

Data Retention / Deletion

Intrax collects and stores personal information for the purposes of completing business transactions. In general, Intrax will retain collected information for the length of time needed to fulfill the purpose outlined in this privacy policy (to meet customer and participant’s contractual commitments), unless a longer retention period is required or permitted by lay. Intrax will also keep and use information as long as necessary to resolve disputes and/or enforce our rights and contractual agreements. Intrax will keep customer and participants’ data as long as customer and participant accounts are active and thereafter unless account holder requests deletion of data. Non-PII data (Non Personally Identifiable Information) and aggregated information may be stored indefinitely. We comply with all local and global compliance requirements and process information requests (including account holder data, opt out requests and data deletion requests) within the timeframe specified by compliance governing authorities.

Data Security

Intrax protects customer and participant data through commercially reasonable technical and organizational security measures to minimize risks associated with data loss, misuse, unauthorized access and unauthorized disclosure and alteration. Intrax uses modern security tools and technologies including firewalls, data encryption techniques, passwords and security certificates to protect your data. In addition, Intrax uses rigorous security protocols and security processes, such as periodic monitoring of our infrastructure and servers, implementation of physical access restrictions, and authorization controls for information access. Intrax allows internal users to use data on as needed basis to ensure a high level of information security.

International Transfers

Intrax operates as a global business. Therefore, information that you provide to us via a website or other media may be transferred to countries outside of the country in which you live, or the economic or political controlling authority under which you live.

By example, you may live in the European Economic Area (“EEA”) and request information about global internship opportunities. Response to your request may require that we place information you provided to us on servers located in non-EEA controlled locations, or that we make such information provided by you available to our staff or agents in non-EEA controlled locations. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected, including under the E.U. General Data Protection Regulation.

If you reside in the EEA, Intrax will provide you, on request, with the following opportunities:

  • to have your personal information corrected, restricted, or erased, subject to any legal requirement for Intrax to retain certain information.
  • to have your personal information transferred to a third party in a structured and commonly used standard electronic format, except to the extent that Intrax has anonymized such information.
  • to know which third-parties or categories of third-parties have received your personal information.
  • the period of time for which your personal information will be stored or the criteria used to determine that period.
  • to contact Intrax’s Data Protection Officer with any question or complaint, at the following email address: DPO@intraxinc.com.

Cookie Management / Usage

Cookies are small pieces of information that are placed your computer, smartphone or tablet when you visit an Intrax website. A cookie usually consists of a name, some short information value, the name of the website that left the cookie, and how long the cookie should stay active. Most modern websites make extensive use of cookies. Uses of cookies on the Intrax Websites are categorized as follows:

Cookie Type Purpose Content
Necessary Essential to basic operation of the Intrax websites. Necessary cookies do not explicitly identify you as an individual, but they may link your browser session to a user identity. Without these cookies, major website functionality will be unavailable to you.
Performance Help us understand how you interact with our web pages and what we can do to improve that experience. Performance cookies do not identify you as an individual. Most such data collected is quickly aggregated, further obscuring any session context.
Functionality Allow our websites to remember choices you make and therefore provide you with a more personalized experience or enable rich content features like video, blog posting. Functionality cookies may include personally identifiable information, such as your username. This information is only accessible to Intrax systems and is not shared with third-parties. Without these cookies, website performance and/or functionality may be affected.
Targeting / Advertising Used to deliver content that is more relevant to you and your interests. They benefit you when we are able to provide offers that are more in tune with your interests. They benefit us by allowing us to communicate more meaningfully with you. Targeting cookies frequently utilize IP address schemes and therefore may associate you with personal information you have explicitly or implicitly provided. Without these cookies, our ability to respond to your personal interests may be reduced.

The following page identifies common cookies used across Intrax websites. While we will update this list from time to time, the actual cookies used at any given point in time, or for any one user’s browsing session may not map exactly to what is described below.

Performance Cookies

Purpose: Provides anonymous or aggregated information about where you go and what you do on Intrax websites.

Duration: These cookies are persistent for the user’s browser session.

Details: Intrax may use the following Analytics Cookies and Web Beacons:

  1. Google Analytics. For more information about Google Analytics click here
  2. Web Trends. For more information about Web Trends click here
  3. YouTube Tracking. For more information about YouTube click here
  4. Wordpress Stats. For more information about Wordpress Stats click here
  5. LivePerson. For more information about LivePerson click here
  6. Qualaroo. For more information about Qualaroo click here
  7. ClickTale. For more information about ClickTale click here
  8. Segment. For more information about Segment click here
  9. Amplitude. For more information about Amplitude click here

Functionality Cookies

Purpose: Provides a mechanism for you to share comments, ratings pages, bookmarks, etc.; and they help to improve the user experience in accessing and using online tools, social media networks, etc.

Duration: These cookies are persistent for the user’s browser session.

Details: Intrax may use the following Analytics Cookies and Web Beacons:

  1. Add This. For more information about Add This click here
  2. Facebook. For more information about Facebook click here
  3. Twitter. For more information about Twitter click here
  4. YouTube. For more information about YouTube click here
  5. LinkedIn. For more information about LinkedIn click here

Targeting /Advertising Cookies

Purpose: Provides across-site tracking mechanism that provides Intrax with information about the pages you visit.

Duration: These cookies are persistent for the user’s browser session.

Details: Intrax may use the following Analytics Cookies and Web Beacons:

  1. Marketo.com. For more information about Marketo.com click here
  2. DoubleClick. For more information about DoubleClick click here
  3. Adroll. For more information about Adroll click here
  4. Quantcast. For more information about Quantcast click here
  5. Autopilot. For more information about Autopilot click here

How to manage cookies through your browser settings

All modern browsers allow you to change your cookie settings. To understand and change these settings, the following links may be helpful.

Please address any questions, concerns or comments you have about this policy to:

email: privacy@intraxinc.com
phone: +1.415.434.1221
mail: Intrax, Inc.
Attn: Privacy Officer
600 California Street, 10th Floor
San Francisco, California 94108
United States of America